Exchanges and Returns – The WildOneZ

All merchandise sold on the wildonezshop.com website is backed by our exchange or return policy.

Exchanges

Here’s how our exchange or return policy works when exchanging an item.

Any item exchanged within the order exchange period is honored with no hassle.
The exchange period starts when your order has shipped.
The exchange policy covers an item ordered that is damaged, defective, or size/style is not as expected.
Providing the package tracking number of the exchange item being returned will begin the processing of the exchange.

Here’s how our exchange or return policy works when returning an item.

Any item returned within the order return policy period is honored with no hassle.
The return period starts when your order has shipped.
The return policy covers an item ordered that is damaged, defective, or not what was expected.
A return can be requested for a full refund or a coupon as a store credit.
Providing the package tracking number of the item being returned will complete the process for the refund or coupon as store credit.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned.

We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

There are certain situations where only partial refunds are granted:

Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery